Thank you for choosing Mail Order Brick for your custom brick needs. We're committed to ensuring your order arrives promptly and in excellent condition. Please review the following shipping policy to understand our procedures:
Shipping Timeframe
- We will ship your order within 4 business days of purchase.
- After shipment, standard delivery typically takes 2–4 business days, depending on your location.
- Shipping is unavailable on Saturdays and Sundays. Orders placed during weekends will be processed the next business day.
Order Processing
Orders are typically processed within 1–2 business days from the date of purchase and shipped within 4 business days.
Shipping Methods
We offer standard shipping for all Mail Order Brick orders, do to our free shipping policy on all orders at this time!
Delivery Dates
While we make every effort to ensure timely delivery, actual delivery times may vary due to location and carrier factors. Please ensure your shipping information is accurate to avoid delays.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking details. You can track your order on our website or through the carrier's tracking portal.
Shipping Restrictions
Currently, we only ship within the United States.
Returns and Exchanges
Due to the custom nature of our products, we do not accept returns or exchanges. If you have any issues with your order, please contact Mail Order Brick for assistance.
Changes to Shipping Policy
We reserve the right to update or modify this shipping policy at any time without prior notice. Changes take effect immediately upon posting.
If you have any questions or need assistance, please don't hesitate to contact our customer support team.